Frequently Asked Questions

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To order a Drayton watch, please send us the model you wish to order in the contact us section or by email - draytonwatches@outlook.com and we will be in touch ASAP.

A deposit of 50% is required to secure your order, with the final balance, plus shipping costs paid when your watch has been fully assembled and QC'd.

Paypal, Wise or Bank transfer is our preferred method of payment.

Shipping within the UK is usually via Royal Mail Special Delivery Service with an additional cost of £10. International orders are sent via DHL/UPS, so costs vary. Please contact us for further information.

All watch shipments are tracked, and the Royal Mail or DHL/UPS tracking details will be shared with you once your order is dispatched. We monitor all shipments until they arrive safely with you.

Local duties and taxes will need to be paid where applicable.

UK

All watches are sent using Royal Mail Special Delivery. Insured and tracked, you’ll be sent the tracking reference after the watch is dispatched. We track all orders until they arrive safely with you.

EU 

Please be aware that local duties and taxes will need to be paid prior to delivery. If you have any questions about shipping to the EU please don't hesitate to contact us here.

All watches are sent using DHL Express/UPS. Insured and tracked, you’ll be sent the Airway Bill tracking reference after the watch is dispatched. We track all orders until they arrive safely with you.

Rest of World

All watches are sent using DHL Express/UPS. Insured and tracked, you’ll be sent the Airway Bill tracking reference after the watch is dispatched. We track all orders until they arrive safely with you. 

Absolutely. I can confirm the following information regarding the watch bracelet:

• 316L Stainless Steel Construction
• Curved Solid End Links
• Double Lock Diver's Clasp with Push Button 
• Milled Clasp
• Screw Fixed Link with 3 Micro Holes Adjustment 
• Tapers down from 20mm to 16mm

Yes of course.

The caseback has a slim profile with a polished outer edge and a circular brushed finish on the flat surface.

The crown has a knurled/coin edge finish constructed from surgical 316L Stainless Steel. It has three gaskets, two on the crown tube and one in the main head of the crown, which screws down.

The Drayton Watches guarantee is valid for 12 months from date of purchase. 

The Guarantee covers defects in mechanical failure of the case, crystal (glass), watch movement, dial, and hands during the 12 month period.

The Guarantee does not cover:

• Any tiny micro scratches to the polished areas of the case
• damage due to general wear and tear and ageing of the watch;
• damage due to abnormal storage;
• damage caused by normal use, accidents or misuse; damage caused by contact with moisture or water; or
• any alterations or repairs conducted by anyone other than Drayton Watches or those recommended by Drayton Watches.